617-923-3950

Welcome to the Watertown Housing Authority

Where we believe in investing in a better quality of life for our residents
Our propertiesHow to apply

Welcome to the Watertown Housing Authority

Where we believe in investing in a better quality of life for our residents
Our propertiesHow to apply

All Tenant Announcement

Due to the COVID-19 epidemic, in an abundance of caution we will be closing the Watertown Housing Authority front office to the public.

If you are a resident of the Watertown Housing Authority and have questions about your rent/payment, please call 617-923-3950.

If you have questions about maintenance, please call 617-923-3961.

At this time, please reserve all maintenance calls for EMERGENCY only!

On Tuesday, March 10, 2020, Governor Baker declared a state of emergency in Massachusetts because of the COVID-19 pandemic. Watertown Housing Authority’s top priority is the health and safety of its residents. The link below highlights the importance of common-sense hygiene and social distancing. This is a developing and evolving situation and we want all residents to stay aware, check for updates and take it day-by-day.

Watch the video below!

See how the Watertown Housing Authority helps its residents.

It is the mission of the Watertown Housing Authority to:

  • Provide affordable, decent, safe and sanitary housing through the maintenance of our existing units.
  • Create an environment which enables residents to live responsibly and with dignity.
  • Honor public commitments in a fiscally and ethically responsible manner.
  • Create and maintain public confidence in the Authority’s operations and staff.
  • Ensure that the facilities owned and managed by the Watertown Housing Authority are marketable in the community and are appealing to the residents.
  • Enable the Watertown Housing Authority staff to improve their performance through appropriate vision, training, and career development.
  • Establish performance goals that meet or exceed industry standards and that optimize the use of available resources to achieve our performance objectives.
  • Assist the town, state, and national governments in identifying and addressing housing needs.

Read our Language Access Plan below.

Language Access Plan (LAP) pdf

Watertown Housing Authority

55 Waverley Avenue
Watertown, MA 02472
Phone: 617-923-3950
Fax: 617-923-2466

Emergency Service Number:
617-923-3950 (24/7)

Office Hours:

Monday – Friday 8:30 am – 4:30 pm

Maintenance Staff Hours:

Monday – Friday 8:30 am – 4:30 pm

Summer Hours:

Summer hours begin in late May and end in early September.