617-923-3950

Welcome to the Watertown Housing Authority

Where we believe in investing in a better quality of life for our residents
Our propertiesHow to apply

Welcome to the Watertown Housing Authority

Where we believe in investing in a better quality of life for our residents
Our propertiesHow to apply

All Tenant Announcement

Due to the COVID-19 epidemic, in an abundance of caution we will be closing the Watertown Housing Authority front office to the public.

If you are a resident of the Watertown Housing Authority and have questions about your rent/payment, please call 617-923-3950.

If you have questions about maintenance, please call 617-923-3961.

At this time, please reserve all maintenance calls for EMERGENCY only!

On Tuesday, March 10, 2020, Governor Baker declared a state of emergency in Massachusetts because of the COVID-19 pandemic. Watertown Housing Authority’s top priority is the health and safety of its residents. The link below highlights the importance of common-sense hygiene and social distancing. This is a developing and evolving situation and we want all residents to stay aware, check for updates and take it day-by-day.

Watch the video below!

See how the Watertown Housing Authority helps its residents.

It is the mission of the Watertown Housing Authority to:

  • Provide affordable, decent, safe and sanitary housing through the maintenance of our existing units.
  • Create an environment which enables residents to live responsibly and with dignity.
  • Honor public commitments in a fiscally and ethically responsible manner.
  • Create and maintain public confidence in the Authority’s operations and staff.
  • Ensure that the facilities owned and managed by the Watertown Housing Authority are marketable in the community and are appealing to the residents.
  • Enable the Watertown Housing Authority staff to improve their performance through appropriate vision, training, and career development.
  • Establish performance goals that meet or exceed industry standards and that optimize the use of available resources to achieve our performance objectives.
  • Assist the town, state, and national governments in identifying and addressing housing needs.

Watertown Housing Authority

55 Waverley Avenue
Watertown, MA 02472
Phone: 617-923-3950
Fax: 617-923-2466

Emergency Service Number:
617-923-3950 (24/7)

Office Hours:

Monday – Friday 8:30 am – 4:30 pm

Beginning September 9, 2020 the main office will be open to the public by appointment only. 

Maintenance Staff Hours:

Monday – Friday 8:30 am – 4:30 pm

Summer Hours:

Summer hours begin in late May and end in early September.

Monday – Thursday 8:30 am – 4:30 pm. Friday 8:30 am - 12:30 pm.